October 9, 2019
Stereotypes Can Be Deadly
We were having a cup of coffee and some breakfast at a great little coffee shop-bakery-café in Bozeman, MT before going on a hike. Next…
August 14, 2019
The Goal of Independence and Unexpected Consequences
July 4 is a holiday just about everybody celebrates. Political and other differences tend to get overlooked when enjoying friends, family, and fireworks. Our nation’s…
August 10, 2019
Are You Funny?
I attended an event recently and witnessed one of the speakers do the following: Start out with a joke that fell absolutely flat. Then he…
July 3, 2019
A Variety of Vendors is a Must
Recently I wrote about customer concentration issues and about obstacles to growth. This memo is about something often forgotten and a perfect example of it…
June 12, 2019
Don’t Drive (Your Business) Over the Curb
Owners travel a road every day and their road has curbs. The wider the road the better. Last month I wrote about customer concentration, a…
June 5, 2019
If Only It Were So Easy
My wife has been a hummingbird fanatic for years. We have two feeders off our deck, one at the cabin, she’s diligent about keeping them…
May 24, 2019
Creating Sticky Customers
Repeat business is best and it's what business buyers want and sellers love because it increases value. Listen for some great examples and tips. Get…
May 15, 2019
Are You a Doer or a Manager? One is Much Better
I was at an educational event and ended up talking to someone in a completely different industry than mine. When he heard what I do…
May 8, 2019
Networking and Friends
In her March 16, 2019 Wall Street Journal column, Kids, Don’t Become Success Robots, Peggy Noonan wrote about the recent college application scandal. Her emphasis…