February 9, 2016
Minutia Rules
I outlined this memo in late 2015, when I first read about the first point below and when I heard on the radio about the…
February 3, 2016
Where Have All the Good Employees Gone?*
As many of you know, for the last dozen years I've been involved with overseas Rotary projects putting technology and training into schools in developing…
January 19, 2016
Building a Business – One Knock at a Time
I was working from my home office recently when there was a knock on the door. It was a young guy with a new Edward Jones…
December 17, 2015
Some people are just jerks
A business owner I’m coaching relayed the following to me. A customer came in, had some extensive services done, said she loved it, and gave…
October 19, 2015
Your Business – It’s Revolutionary!
Here's a revolutionary insight: Your business is special. It is different than any other business there is, has been or will be. It's better than…
October 17, 2015
Junk or Productivity?
I was speaking with the owner of a small technology company who told me his company’s software products improve productivity for their customers. While on…
October 8, 2015
Charlie the Farmer; Do What You Do Best
While on vacation in Northern Wisconsin we were on a restaurant’s patio waiting for a table when we started talking to another couple, Charlie and…
October 2, 2015
Benefit From Higher Minimum Wage Laws
Get Started With A Consult
October 1, 2015
Always Bring Your “A” Game
I recently went to watch my sons’ softball team play (a doubleheader). It’s a rec league and they have a decent team with a few…
September 8, 2015
Good Economy, Bad Service, Why?
A client from 10 to 12 years ago absolutely hated the Bush administration. In her eyes, they could do nothing right. However, at one point…