May 25, 2010
Customer service on the front lines
Last weekend we took Victoria, our 2-year-old granddaughter, for pizza at Via Tribunali in Seattle (Fremont location). Not your typical place to take a little…
April 29, 2010
Was it too obvious?
I walked into the local hair cutting place the other day and received the same greeting I get every time I'm there, "Are you here…