November 20, 2013
Win By a Nose – Lose It All
Your business and your eventual exit are not like a horse race, are they? The horse that wins by a nose wins five, ten or…
November 18, 2013
Consultants – Expand Your Vision and Your Business
Reason one on why it’s important to have a mentor to get your consulting business to the next level. So you can expand your vision,…
November 16, 2013
Consultants and Advisors – Why Have a Mentor (or Coach)
This is the first in a series of posts on why solo consultants should consider a mentor. The CEO of a 64,000-employee organization said that…
November 14, 2013
Business Owners Need To Attack the Pylon
In football there’s a flexible pylon four inches square and 18 inches high on the end of each goal line, it’s in-bounds and where the…
October 30, 2013
When You Do What You Love Doing – It Shows
It's really easy to point out bad customer service and bad business practices, maybe because there are so many examples. However, every so often there's…
October 9, 2013
It’s Powerful – Word-of-Mouth Marketing
We hear a lot about word-of-mouth marketing, so, what exactly is it. Here’s an example. In January we got a Hurom slow juicer and started…
October 7, 2013
Putting Your Customers Last (Don’t Do It)
I was recently at a high-end resort and wanted to use the gym. There were two gyms, one in the main building, a short walk…
October 1, 2013
Details Are Important On Large & Small Things
We were in the airport in Bend, OR recently, returning from seeing one of my clients. As we waited for our plane, I couldn’t help…
September 25, 2013
Bad Communication = Frustration
I’ve been going through the wonderful experience of applying for a Rotary matching grant, for our Antigua project, in a new system. I’ve been our…
September 18, 2013
Reputation – Precious, Fragile and Valuable
To the surprise of nobody who drives, J.D. Power and Associates released a study stating that Prius drivers are the worst drivers on the road.…