August 14, 2017
The personal touch wins
I recently had the pleasure of needing tech support a couple times. In my opinion, an online chat is the worst way to get help…
August 12, 2017
Improved Education Through Technology – A Rotary Project
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August 9, 2017
Complicated Doesn’t Get Customers
Computers get faster, more powerful, more streamlined, and at the same time the programs get more complicated, meaning they more and more become resource hogs.…
August 3, 2017
Improved Education = More and Better Employees
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July 7, 2017
Wouldn’t You Love to Raise Your Prices?
Not that it’s worth much, but I was an Econ major in undergraduate and grad school. I do remember Macro Economics 101 - supply, demand,…
June 28, 2017
Why Do People “Disappear?”
I recently met someone I considered an “A” prospect. We met, he heard me speak, we met again with his wife present, and I gave…
June 23, 2017
From Fee & Free to Loyalty
One of my sons convinced me to (finally) signup for Amazon Prime Photos, which Amazon defines as, “Secure unlimited photo storage and enhanced search and…
June 22, 2017
Do More in Less Time
I recently read an excerpt from the book, “Rest: Why You Get More Done When You Work Less (by Alex Soojung-Kim Pang. Copyright © 2016), shared…
June 17, 2017
Controlling Your Customer’s Expectations
On their menus and placemats PizzaVino in Palm Desert, CA describes true authentic Neapolitan Pizza as, “It’s all about balance, The Oven, San Marzano tomatoes,…
June 15, 2017
Getting Your Message Across
I’m a member of Seattle Executives Association (SEA) and we recently had elections for the board of directors. Unlike my Rotary club where there’s one…