June 28, 2014
Communicating – Stories Sell
The best sportswriter in the country, in my humble opinion, is Jason Gay with The Wall Street Journal. He writes about all sports, has a…
May 28, 2014
Bad Product, Bad Service, Bad Experience
Lisa Forrest was right; you’re seeing this story. A couple weeks ago we were both at our mutual client’s business, Elmore Electric, now owned by…
May 5, 2014
We All Need Reminders
Three times a year we visit my mother-in-law and it always triggers one particular "reminder" in my head. You see, she grew up during the…
April 21, 2014
Who’s Endorsing Whom?
While I like LinkedIn for certain things like finding people, researching people and making contacts, at the same time I have to admit I’m perplexed…
March 31, 2014
Dramatically Increase the Value of Your Business
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March 19, 2014
Leaving Cash on the Table
On our return trip from our Rotary project in Antigua I was the first one to check in and did so via a kiosk. As…
March 14, 2014
Learning From History – To Grow Your Business
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March 12, 2014
Provide Value – Be Needed
I'm in Antigua on our annual Rotary service project. Last week I was talking with my friend Jeff Mason at Newport High School - his…
March 10, 2014
Pick Your Battles (in Business)
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March 10, 2014
Some Things Never Change
Back in the 1990’s, in the days when you actually paid for long distance phone calls, I called my telephone company salesperson (when you also…