November 7, 2011
Quantity or Quality?
October 18, 2011 At the end of September Allstate announced that they were changing their commission structure and thinning their ranks (Wall Street Journal, September…
November 4, 2011
Getting the Deal Done Conference Summary
We Need Some Stability November 1, 2011 The Getting the Deal Done Breakfast Conference October 27, 2011 (sponsors listed below) was a roaring success with…
November 3, 2011
Are you Simply Shadow Dancing?
October 4, 2011 I didn't get it after watching the group Silhouettes perform on America's Got Talent (I was, however, the only one in my…
October 19, 2011
Watch Your Vendor Concentration
A former client took me to lunch recently and shared that his top manufacturer, accounting for 60% of his revenues, had dropped him as their…
October 7, 2011
Do the Little Things Right
While in Baltimore for my daughter's wedding we spent a couple days at a very nice downtown hotel. By the time those two days ended…
October 5, 2011
Don’t Ignore Existing Customers
Weekly Memo - September 20, 2011 I have never been able to figure out why big companies treat their long-term customers worse than prospective and…
October 3, 2011
Don’t Follow the Herd
Weekly Memo - September 13, 201 The August 22, 2011 Wall Street Journal had an article titled, "Why is the Curves Franchise in such bad shape?" The…
September 30, 2011
Banking Realities in 2011
Weekly Memo - September 6, 2011 On August 26, 2011 Mike Flynn, former publisher of the Puget Sound Business Journal and now active in the world of…
September 22, 2011
Apple and Creating Buzz
Who believes that it was an accident when an Apple employee left a prototype of the iPhone 5 at a bar? It happened with the…
September 17, 2011
Three Tips on Preparing for Sale
At my Rotary Club meeting recently Tim Gibbons, co-founder and president of PharmacyOneSource, spoke about the evolution of the company and its sale to a…