Here is a story that is one of many poor customer-service experiences I've had at our family cabin. You'd think small-town businesses in an area…
JohnMSeptember 5, 2012
Our Blog
I get updates for industry groups of which I'm a member on LinkedIn. After an exchange with a friend about one of these I wrote…
JohnMAugust 29, 2012
Since college days I've been a huge fan of Sherlock Holmes. I've read all the stories at least twice, watched the old PBS episodes and…
JohnMJuly 12, 2012
On June 30 my term as president of the Bellevue Breakfast Rotary Club ended. I learned a lot in my presidential year and in the…
JohnMJuly 10, 2012
The Facebook IPO has social media in the headlines. The big item to consider is: How does social media help our businesses and us? For…
JohnMJuly 8, 2012
The weekend of April 21 we attended our Rotary district's annual conference. The keynote speaker was State Senator Rick Brinkley from Oklahoma. He was one…
JohnMJuly 4, 2012
The other night we were watching "Bar Rescue" starring Jon Taffer. Mr. Taffer was working with a bar/restaurant in Chicago that was struggling to catch…
JohnMJune 30, 2012
http://youtu.be/qxvqnJytxhc Get Started With A Consult
JohnMJune 18, 2012
Recently The Wall Street Journal had an article on single people getting off the fast track. Their main example was a lawyer whom left a…
JohnMJune 15, 2012
I used the following visual a few times during talks last week and it went over well. My point is that business owners must know…
JohnMMay 3, 2012
The New York Times small business blog on January 18, 2012 had a case study on franchises. A former International Franchise Association executive, now a franchise owner,…
JohnMApril 29, 2012
In wrote this while on the island of Antigua in the country of Antigua and Barbuda for our annual Rotary service project. We're working in…
JohnMApril 27, 2012
The "You're the Boss" blog in the January 18 New York Times featured "How to Diagnose What's Wrong With Your Business" by Jay Goltz. Mr. Goltz said to concentrate…
JohnMApril 26, 2012
I recently participated in a focus group for a company with which I have a business referral relationship. They received tremendous value from the session…
JohnMApril 26, 2012
While watching the TV show, "Bar Rescue" the other day the host told the owners of a bar/restaurant (who wanted to increase their business from…
JohnMApril 25, 2012
"Keeping Boomers Fit for Work" was the headline of the lead article in theWall Street Journal's Marketplace section on December 28, 2011. The focus company was…
JohnMApril 20, 2012
The January 2012 issue of The Rotarian magazine (sent to Rotary Club members) has an article titled, "Open for business." The focus of the article is about…
JohnMApril 19, 2012
A lot of books on careers and entrepreneurship talk about having a passion for what you do. My advice is to not stress over it…
JohnMApril 17, 2012
Saturday, January 7, 2012-I bring in the Seattle Times and The Wall Street Journal and see that both have headlines about the dropping unemployment rate. Seattle Times-"Job front improves,…
JohnMApril 15, 2012
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