Increasing Value

The July 5, 2012 Wall Street Journal had a front page article title, "Their Jobs Can't be Exported." The gist of the article was that the more personal the…

Recently my Rotary club (Bellevue Breakfast) held our annual changing of the officers' dinner and party I was the outgoing president and I was honored…

Here is a story that is one of many poor customer-service experiences I've had at our family cabin. You'd think small-town businesses in an area…

The May 23, 2012 Wall Street Journal had a feature article titled, "You Call That Innovation?" The article discussed the overuse of the word innovation and noted…

I get updates for industry groups of which I'm a member on LinkedIn. After an exchange with a friend about one of these I wrote…

Since college days I've been a huge fan of Sherlock Holmes. I've read all the stories at least twice, watched the old PBS episodes and…

On June 30 my term as president of the Bellevue Breakfast Rotary Club ended. I learned a lot in my presidential year and in the…

The Facebook IPO has social media in the headlines. The big item to consider is: How does social media help our businesses and us? For…

The weekend of April 21 we attended our Rotary district's annual conference. The keynote speaker was State Senator Rick Brinkley from Oklahoma. He was one…

The other night we were watching "Bar Rescue" starring Jon Taffer. Mr. Taffer was working with a bar/restaurant in Chicago that was struggling to catch…